Author: briangunia

  • What’s up, doc? Negotiating in healthcare

    Most of us spend more on healthcare than we’d like to—more, in some cases, than our annual car or mortgage payments. That being the case, why do we spend so much time negotiating the terms of our cars and houses, and so little the terms of our healthcare? Frankly, the negotiation professor in me just…

  • Research papers as negotiations

    At first glance, the writing of a research paper might seem nothing like a negotiation. Negotiations necessarily involve conflict, and the collaborative production of a research paper involves nothing but cooperation—right? But a closer look at the paper construction process reveals many opportunities or even necessities for negotiation within a research team. Anticipating these situations…

  • “My computer is slow today”

    I don’t know about you, but every time I call customer service, there seems to be something wrong with their computer. “My apologies, sir—my computer seems to be slow today.” Now, if it happened just once in a blue moon, I wouldn’t think twice. But since it happens nearly every time I call, I’m starting…