Category: Uncategorized

  • To negotiate or let it go?

    My posts have consistently highlighted our many everyday opportunities to negotiate—the fact that negotiations surround us, and that negotiating makes life negotiable. But if you buy that advice, which I believe and hope you do, then you should immediately spot a challenge. Most of us have many ways to spend our time—too many, in fact,…

  • Screw-ups as discounts

    Products that perform poorly. Services that fall short. For most of us, these are nothing more than tremendous frustrations. Fewer of us realize that they also represent tremendous opportunities—opportunities to make life negotiable by requesting a discount! Some people don’t know that companies offer discounts to dissatisfied customers. Others know but are too afraid to…

  • James Comey, Hillary Clinton, and offers in negotiation

    Last week, many of us watched as FBI director James Comey detailed the FBI’s investigation into Hilary Clinton’s email practices, then recommended against criminal charges. Many of us continued to watch as he was criticized from both sides of the aisle—in an unusually intense grilling by the House, for example. Although such a politically-fraught statement…