Category: Uncategorized

  • Resolving to separate the person from the problem

    Many of us have resolved to be nicer to others in 2016, probably for ethical reasons. Yet, since this is a negotiations blog, I might also note that being nice to others—in the form of “separating the people from the problem”—also carries some important practical benefits. In many situations—but especially when dealing with incompetent service…

  • The musings of 2015

    In the spirit of a negotiable 2016, I thought it might be useful to summarize my musings from 2015. At a minimum, I suspected that putting all the basic ideas in a single place might help people to locate my thoughts on a specific problem, and also find a prospective solution. And finally, I surmised…

  • Gratitude: Or when not to negotiate

    My posts often talk about getting more of what you want. That is by design, as some basic negotiation skills can often help you get more and give more at the same time. Who wouldn’t do that if they could? Yet, the holidays—and especially their gift-giving traditions—offer an opportunity to make the opposite point: that…